World of Hyatt FAQ: All Your Questions Answered

With some of the best elite status benefits across all hotel programs, the World of Hyatt loyalty program is incredibly valuable for travels looking to earn free nights and enjoy extra perks during their stay.

This FAQ guide will cover some of the most important aspects of using the World of Hyatt program.

General World of Hyatt Program

What is World of Hyatt?

World of Hyatt is the loyalty program for Hyatt Hotels that allows you to earn Hyatt points when you stay at hotels within the program and with partners. These points can be redeemed for free stays at Hyatt. You can also earn elite status for perks like late checkout, free breakfast, and room upgrades.

Is it free to join World of Hyatt? How do I join?

World of Hyatt is free to join here with your address, name, and email address. You can join here.

How does World of Hyatt work?

Once you join, you’ll earn Hyatt points every time you stay at Hyatt, use the World of Hyatt credit card, or perform qualifying activities like booking an Avis rental car after linking your Hyatt account. You can redeem points through your account for free Hyatt stays, upgrades, and more. As you earn points and stay with Hyatt, you can also earn elite status that will give you perks when you stay at a Hyatt property.

Is World of Hyatt the same as Hyatt Gold Passport?

Hyatt Gold Passport is the old Hyatt rewards program that was replaced with World of Hyatt in 2017. Many tweaks were made to the old program including the addition of a mid-level elite status tier.

How do I check my Hyatt points balance?

You can check your points balance by logging into your World of Hyatt account or using the World of Hyatt app.

How do I find my Hyatt member number?

Your Hyatt member number will be visible on your World of Hyatt profile once your log into your account online or with the app.

What hotels does Hyatt own?

Hyatt owns the following brands:

• Hyatt
• Park Hyatt
• Grand Hyatt
• Hyatt Regency
• Hyatt Centric
• Hyatt Place
• Hyatt House
• Andaz
• Alila
• Thompson Hotels
• Miraval
• Hyatt Zilara and Hyatt Ziva
• The Unbound Collection by Hyatt
• Destination Hotels
• Joie de Vivre

What are Hyatt’s luxury brands?

Hyatt has three luxury brands in its portfolio:

• Park Hyatt
• Grand Hyatt
• Hyatt Regency

What Hyatt hotels have executive lounges?

You can find executive lounges at Hyatt Regency, Grand Hyatt, and Park Hyatt properties.

Do Hyatt points expire?

Hyatt points expire after 24 months of inactivity. Learn more about when Hyatt points expire and how to extend the date.

How do I keep Hyatt points from expiring?

Virtually any earning or redemption activity prevents Hyatt points from expiring. This includes:

• Using the The World of Hyatt Credit Card
• Staying with Hyatt, M life Rewards properties, or SLH properties
• Earning with partners like Avis
• Transferring Hyatt points to airline partners or other Hyatt members
• Redeeming points for Hyatt stays and experiences

What is the World of Hyatt customer service number?

You can reach World of Hyatt customer service at (800) 544-9288.

Can someone else use my Hyatt number?

Someone else can’t use your World of Hyatt member number to book stays. You can, however, transfer points to someone else’s Hyatt account or book award stays on their behalf.

How do I get my credit for a missing World of Hyatt stay?

If you are missing credit from a Hyatt stay, contact customer service at (800) 544-9288. You will need to complete a Past Stay Credit Request.

Is Hyatt part of MGM?

No, but Hyatt and MGM International do have a partnership with matched elite status. You can also earn Hyatt points at MGM hotels through the M life Rewards program as long as you are a member of both programs and link your accounts.

What is a qualifying stay at Hyatt?

A qualifying stay is a stay at a Hyatt or M life Rewards property in which you pay an Eligible Rate or redeem points for a free night and your World of Hyatt membership number is on the reservation. An Eligible Rate is a rate published by Hyatt. You need to book directly through Hyatt, not a third party.

What is the difference between Hyatt House and Hyatt Place?

Hyatt House and Hyatt Place are similar brands but Hyatt House is an extended stay property with rooms designed like small homes with fully equipped kitchens and living areas. They are usually near airports, college campuses, and urban areas.

Will Mlife match total rewards?

When you stay at M life Rewards properties with a linked World of Hyatt membership number, you will earn Hyatt points on your stay and receive a matched tier level.

Hyatt Credit Cards

What credit cards earn Hyatt points?

There is only one Hyatt credit card: The World of Hyatt Credit Card from Chase.

However, credit cards that earn transferable Ultimate Rewards points can be used to earn Hyatt points. This includes the Chase Sapphire Preferred, Chase Sapphire Reserve, and the Ink Business Preferred Credit Card.

Is there a Hyatt credit card?

The World of Hyatt credit card from Chase is the only Hyatt credit card.

Can I have both Hyatt credit cards?

You can’t apply for the new World of Hyatt credit card if you have the Hyatt Credit Card, now discontinued and unavailable to new applicants.

Is the World of Hyatt Card worth it?

If you frequently stay at Hyatt properties or you travel at least occasionally and want to earn free hotel stays, the World of Hyatt card is definitely worth it. The welcome offer alone can be worth several free night stays plus you get at least one free night certificate per year.

What are the benefits of the World of Hyatt credit card?

The World of Hyatt card comes with automatic Discoverist elite status and the ability to earn up to 4x bonus Hyatt points on spending. You’ll get one free night certificate for a category 1-4 hotel every year on your anniversary and the ability to earn a second certificate when you spend $15,000 in a calendar year. Cardholders also get 5 qualifying night credits toward the next elite status per year and the ability to earn an extra 2 credits every time you spend $5,000.

Is there a Hyatt business card?

No, Hyatt does not have a business credit card.

Who issues the World of Hyatt credit card?

The The World of Hyatt Credit Card is issued by Chase.

Is there a no annual fee Hyatt credit card?

No, there is only one Hyatt credit card and it has an annual fee of $95.

Earning Hyatt Points

How do I earn World of Hyatt Points?

You can earn Hyatt points in many ways:

• Stay at World of Hyatt properties
• Stay at M Life Rewards or Small Luxury Hotels of the World properties
• Use the World of Hyatt credit card
• Transfer Chase Ultimate Rewards points to Hyatt
• Book Hyatt FIND experiences
• Earn points on American Airlines flights
• Book a rental car with Avis
• Buy Hyatt points

Learn more about the ways to earn Hyatt points here.

How can I earn Hyatt points with a credit card?

The The World of Hyatt Credit Card earns Hyatt points on all purchases with bonus points earned at Hyatt properties, transit and commuting expenses, flights purchased through airlines, and gym or fitness club memberships.

How many Hyatt points do you earn per stay?

This depends on your elite status, how much you spend per stay, and whether you use the World of Hyatt card to book your stay. On a $100 stay, for example, you earn 500 base points as a member (or up to 650 base points at Globalist elite status) plus 400 bonus points for using the World of Hyatt credit card. You may also qualify for bonus points through a promotion.

What qualifies as an eligible hotel stay?

Virtually any stay you book directly with Hyatt — not through a third-party like a travel discount website — will be eligible to earn Hyatt points.

Where can I earn Mlife points?

You can earn M life Rewards Tier Credits at participating Hyatt hotels instead of World of Hyatt points. You can also earn M life Rewards points at MGM International hotels in Las Vegas.

How do you earn Hyatt base points?

Hyatt base points are earned when you book a Hyatt stay through Hyatt. You can also earn base points on certain eligible charges at Hyatt like dining and spa visits.

Can I purchase Hyatt points? Is it worth it?

You can buy Hyatt points at ~2.4 cents per point, although sometimes there are bonus offers that reduce the price effectively to as low as 1.7 cents each — or about what World of Hyatt points are valued at. Buying points may make sense if you are close to an award stay and you’re going to get a good value for your redemption.

How do I earn a Hyatt free night certificate?

You can earn free night certificates on your cardholder anniversary with the World of Hyatt credit card. You get a second free night certificate when you spend at least $15,000 on the card in a calendar year. You don’t need the credit card to earn certificates, though; earn a free night certificate when you reach Explorer status, when you stay at 5+ different Hyatt brands, or when you reach Globalist status. Learn more about earning Hyatt free night certificates here.

Can I earn World of Hyatt points by shopping?

Only shopping for FIND experiences, Hyatt spa experiences, and American Airlines flights earns Hyatt points.

Can I earn World of Hyatt points by dining?

You can earn Hyatt points by dining — but only at participating Hyatt restaurants.

Can I earn miles instead of World of Hyatt points?

Yes, you can earn miles on Hyatt stays instead of points, but it’s usually a poor value.

What flexible points can I transfer to Hyatt?

Chase Ultimate Rewards points can be transferred to Hyatt at a 1:1 ratio.

Can I earn points for multiple rooms if I am paying for them?

You can earn points for up to 3 rooms on the same reservation as long as you are staying in one room and booked through Hyatt.

Using Hyatt Points

What can you use Hyatt points for?

World of Hyatt points can be used for:

• Free Hyatt stays
• Room upgrades on Hyatt paid stays
• Free stays at Small Luxury Hotels of the World (SLH) properties
• Free stays at MGM Resorts International properties in Las Vegas
• Transfer Hyatt points to airline partners
• FIND experiences
• On-property dining and spa credits
• Avis rental cars

What are World of Hyatt points worth?

World of Hyatt points are worth around 1.7 cents each.

How many Hyatt points do you need for a free night?

Hyatt award stays begin at just 5,000 points for a standard room in a category 1 hotel and top out at 40,000 points for a category 8 hotel.

How do I redeem World of Hyatt points? How do I book a free night?

You can redeem Hyatt points for free night stays by logging into your World of Hyatt account and searching for an available property. Your points will be deducted automatically. Learn more here.

What are Hyatt’s hotel categories?

World of Hyatt has 8 hotel categories ranging from 5,000 to 40,000 points per night.

Can I transfer Hyatt points to a friend?

You can combine points with someone else to redeem for an award with the Point Combining Form or gift Hyatt points to a friend or family member. You can gift up to 55,000 points per calendar year in increments of 1,000 points.

Does Hyatt have 5th night free?

No, Hyatt does not have a 5th night free. This perk is offered by Marriott Bonvoy and Hilton Honors. IHG Rewards Club offers a 4th night free but only when you use the IHG Rewards Club Premier Credit Card.

Can I gift my Hyatt free night certificate?

The certificate must be booked in the name of the World of Hyatt member. However, you can add someone else as the additional guest on your reservation and they will be able to check-in.

How do I redeem my Hyatt free night certificate?

You can redeem your free night certificate online after logging into your World of Hyatt account or call 1-800-304-9288.

Where can I use my Hyatt free night certificate?

Free night certificates can be used at any category 1-4 Hyatt hotel (or up to a category 7 hotel when you earn a certificate for qualifying for Globalist status).

Related: Best Ways to Use Hyatt Category 1-4 Free Night Certificate

Do Hyatt free night certificates expire?

Free night certificates expire 12 months after they are issued. The Milestone Rewards certificates, however, expire in just 180 days. You must book and complete your stay before the certificate expires.

What is a qualifying night Hyatt?

A qualifying night is a stay booked directly through Hyatt, not a third party.

What are Points and Cash award nights?

Points + Cash allows you to book an award stay using a combination of points and cash. Points + Cash redemptions are always 50% of the required number of points for the hotel category and 50% of the standard rate for the night.

Can you book premium rooms or suites with Hyatt points?

Yes, you can. For premium suites, redemptions start at 10,000 points for a category 1 hotel versus 5,000 points for a standard room.

Can Hyatt points be transferred to airlines? Can I use Hyatt points for flights?

You can transfer World of Hyatt points to 24 airline partners to book flights. The standard transfer ratio is 2.5 Hyatt points to 1 mile. This is usually not a good value.

How do I convert Honors points to miles/travel partners?

To transfer points to an airline loyalty program, go here and log into your World of Hyatt account.

Can I use my Hyatt points for someone else?

Yes, you can book an award stay with Hyatt points in someone else’s name.

Can I redeem World of Hyatt points for gift cards?

No, Hyatt points can’t be redeemed for gift cards.

Can I cancel or change a free night reservation?

You need to give at least 48 hours notice to change or cancel an award night reservation. Your points will be refunded to your account.

Hyatt Elite Status

What is Hyatt elite status?

World of Hyatt elite status refers to tier levels you can reach with qualifying night credits or a certain number of base points earned in the program. Elite status comes with a higher level of service and perks like bonus points on stays, premium internet, waived resort fees, complimentary breakfast, and free room upgrades.

What are the World of Hyatt status tiers?

Hyatt has three elite status tiers: Discoverist, Explorist, and Globalist. You can also earn Lifetime Globalist status.

How do I earn World of Hyatt elite status?

Here’s how to earn each elite status.

• Discoverist: 10 qualifying nights or 25,000 base points in a calendar year.
• Explorist: 30 qualifying nights or 50,000 base points in a calendar year.
• Globalist: 60 qualifying nights or 100,000 base points in a calendar year.

Does Hyatt do status match?

World of Hyatt is partnered with M life Rewards, the rewards program for MGM International. You can earn credit toward Hyatt elite status at M life properties and receive a matched M life Rewards tier.

How does Hyatt Guest of Honor work?

As a World of Hyatt Globalist member, you can access the Guest of Honor benefit to give your elite benefits to friends and family members on award stays. When a stay is booked with your points, your friends can enjoy almost all of the same elite perks, but this benefit is only offered for free night stays, not cash or Points + Cash stays. You also need to book by phone and let the representative know you want to make a Guest of Honor award booking.

Do Hyatt reward nights count towards status?

Yes, award nights do count toward elite status since 2018. This includes Points + Cash stays.

Does Hyatt offer late checkout?

World of Hyatt elite status comes with a late checkout benefit. At Discoverist and Explorist levels, you qualify for 2 pm late checkout. Globalist members receive 4 pm late checkout. This benefit is only available upon request and only at participating hotels.

How do I get a free breakfast at Hyatt?

World of Hyatt members receive free breakfast at most Hyatt Place hotels and complimentary continental breakfast for two people at participating SLH hotels. With Globalist elite status, you get club lounge access at participating Hyatt hotels where you can enjoy complimentary breakfast each morning.

How do I get a free room upgrade at Hyatt?

Complimentary room upgrades are available at Hyatt with all elite status tiers. At Discoverist level, upgrades will be to a preferred room within the type of room you booked. At Explorist level, you can be upgraded to the best room available, excluding suites. At Globalist level, you can be upgraded to the best room available, including standard suites. All room upgrades are based on availability.

How do you get upgraded at Hyatt?

To get a free room upgrade as an elite status member, be sure you ask if an upgrade is available when you check-in.

What is Hyatt Club lounge? How do you get access?

Hyatt Club lounges, located in most Hyatt Regency and Grand Hyatt properties, are lounges for elite World of Hyatt members that offer services like work stations, complimentary hors d’oeuvres, free breakfast, and beverages. Globalist elite members have access to Club lounges but Explorists can earn free passes to lounges by reaching a certain number of eligible night stays in a calendar year.

What’s included in the Hyatt Club lounge?

Hyatt Club lounges offer free perks like breakfast, hors d’oeuvres, and beverages.

How do I maintain World of Hyatt Elite status?

To maintain elite status, you must reach a qualifying number of nights stays in a calendar year or earn a minimum number of base points. The qualifications are the same to maintain elite status as to earn it the first time.